Systems Design & Network Implementations Engineer

This is a field position that requires 25% travel on weekdays throughout Eastern Massachusetts, concentrated in MetroWest (Framingham/Natick) area.
Superior customer service skills are needed, to ensure our clients are appreciative. Excellent verbal and electronic communication skills, patience, adaptability, positive attitude, attention to detail, and a good sense of humor are necessary to succeed in this position. Organizational skills and the ability to prioritize are very important as this work is in a fast-paced environment that requires multi-tasking.
Hands-on activities will include (but not limited to):
-VMware support and installation
-Microsoft Windows Server administration and management
-Microsoft Exchange Server administration and management
-Troubleshoot, administer and manage Microsoft Windows' desktop OS
-Troubleshoot end-user software (ex: MS Office, Adobe Product Suite etc)
This is a support position to Project Managers and this person will directly interface with vendors, internal operations staff, and administrative personnel.
Our ideal candidate will be driven by learning new things and will thrive in an environment of learning new technologies including virtualization, cloud computing, VoIP and network systems.
TCG Network Services offers industry competitive salaries with an extensive benefits package that includes excellent health insurance, a 401k retirement plan with a 50% match, long term disability coverage, paid vacation time and holidays.

REQUIREMENTS
Ideally live within a 20-mile radius of Natick MA.
Minimum of 2-years experience installing and supporting Windows' servers, VMware, networks, and workstations.
Proven communication skills and be highly organized. Ability to think strategically and prioritize issues, knowing when to escalate (and not escalate) issues to TCG colleagues.
Experience deploying basic networks including Cable/DSL/FIOS modems, firewalls, hardware and software VPN clients.
Fluent in networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls.
Strong interpersonal skills, can-do attitude, curiosity to learn, and a desire to share your knowledge with colleagues.
At least one certification for any of the following: A+, N+, MCSE, MSA, MCP, CNE, CNA, and CCNA. Candidates with multiple certifications will have priority consideration.

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